Reservation/Front Office Policies

Check-in Time:

4 pm

Check-out Time:

Noon

Late Check-out Fee:

Based on availability, fees apply

Until 3 pm: $100 plus tax

Until 6 pm: a half/50% of previous night room rate plus tax

After 6 pm: 1-night room and tax

Children Policy:

0-12 years of age stay free if occupying same room as parents. Children 13-years or older are considered adults, hence adult price applies if occupying same room as parents.

Minimum Age to Register for an individual room: 21 years

Extra Person Charge:

$75 above double occupancy

Pool/Beach Pass:

Day Pass - $75 per adult. Infants 0-2 are free of charge, children 3-12 50% ($37.50)

Week Pass - $420 per adult. Infants 0-2 are free of charge, children 3-12 50% ($210)

Monthly Pass - $1,705 per adult. Infants 0-2 are free of charge, children 3-12 50% ($852.50)

Rates are subject to 7% tax.

Use transaction code 5202 “Day Pass” to post the charge into Pay Master 9000

Pool/Beach Pass Includes:

Beach Lounge Chairs, Poolside Chaise Lounge Chairs & Umbrellas, Towel Service, 1 Bottle of Water per Person, Complimentary Wi-Fi, Outdoor Showers & Poolside Restrooms, Discounted Valet Parking at $10 per car, Complimentary Luggage Storage, Library with a variety of reading material, Concierge Services/Lobby

For 7 day pass we offer 10% off on F&B

For monthly pass we offer 15% off on F&B

Resort Fee:

$35 per night plus 14% tax = total $39.90.

Inclusive elements (subject to change): welcome drink upon arrival, daily breakfast for two served in hotel lobby, Wi-Fi throughout entire property, beach towels, pool and beach chairs with parasol, daily boxed water, turndown service, local and toll free calls, New York Times and the Miami Herald newspapers available in the lobby.

Parking:

Valet Parking only, $40 overnight with 24 hours in/out privileges

Pet Policy:

Dog friendly, weight/breed restrictions apply. There is a non-refundable cleaning fee of $125, (weight under 50lbs). Fee will be processed at check-in.

Smoking:

Our suites are non-smoking, smoking in the guest rooms will result in penalty of $500 (cleaning fee).

Deposit at Check-in for Incidental Charges:

In addition to room, tax, parking and resort fee charges, an additional authorization hold in the amount of $100 per guest per night will be secured at the time of arrival.

Deposit Policy – house default:

1-night deposit of room and tax changes at the time of booking

Cancellation C3– house default:

Cancel up to 72 hours prior to the arrival to avoid penalty of 1-night room and tax changes.

House policy does change with holiday, special event and low/distressed demand periods.